Booking Privacy Insights

Updated Nov 17, 2024

75Ā šŸ˜Š

TrustĀ Score

Summary

Booking.com is an online travel platform that collects extensive personal data to facilitate travel bookings and related services. Users can book accommodations, flights, car rentals, and other travel experiences while the platform processes and shares their personal information with various third parties.

Safety Concerns

  • Extensive data collection across multiple platforms
  • Sharing of personal data with numerous third parties
  • Use of cross-device tracking and AI for personalization

Third Party Sharing

Booking.com shares user data with multiple categories of third parties for various purposes including service provision, marketing, and analytics

Trip Providers

Shares reservation and personal details to complete bookings

Services used:
Accommodations
Attractions
Transportation
Data collected:
Personal Identifiers
Booking Information

Payment Processors

Facilitate payment transactions and fraud prevention

Services used:
Financial Institutions
Payment Service Providers
Data collected:
Financial Information

Advertising Partners

Used for targeted advertising and marketing

Services used:
Criteo
Google
Facebook
Data collected:
Browsing Data
Device Information

Data Collection

Comprehensive data collection across multiple touchpoints including user interactions, bookings, device usage, and third-party sources

Personal Identifiers

Name, email, phone number, address

Device Information

IP address, browser type, device characteristics

Location Data

GPS, travel destinations, geolocation

Financial Information

Payment methods, transaction details

Travel Preferences

Booking history, search patterns, travel interests

Communication Data

Messages, reviews, customer service interactions

Opt-Out Options

Cookie and Tracking Opt-Out

  1. 1Visit browser settings
  2. 2Adjust cookie preferences
  3. 3Use NAI or IAB opt-out tools

Marketing Communication Opt-Out

  1. 1Unsubscribe from email newsletters
  2. 2Manage account communication preferences
  3. 3Contact customer service

Data Access and Deletion

  1. 1Submit data subject request form
  2. 2Contact data protection officer
  3. 3Provide necessary identification