Doordash Privacy Insights
Updated Nov 18, 2024
65Ā š
TrustĀ ScoreSummary
DoorDash is a food delivery and marketplace platform that collects extensive personal information to facilitate food ordering, delivery, and services. The platform connects consumers with restaurants, delivery contractors, and merchants.
Safety Concerns
- Extensive personal data collection
- Cross-border data transfers
- Broad data sharing with third parties
- Potential privacy risks with location tracking
Third Party Sharing
DoorDash shares user data with multiple categories of third parties for various business purposes
Service Providers
Providers who help DoorDash operate its business and services
Services used:
Cloud services
Payment services
Communication services
Security services
Marketing services
Analytics services
Data collected:
Contact Information
Account Information
Transaction Data
Merchants
Shared to facilitate order preparation and delivery
Services used:
Restaurants
Retail stores
Data collected:
Order Details
Contact Information
Delivery Contractors
Shared to enable order delivery
Services used:
Dashers
Data collected:
Location Data
Order Information
Marketing Partners
For targeted advertising purposes
Services used:
Advertising networks
Data collected:
Device Information
Interaction Data
Government Authorities
As required by legal processes
Services used:
Law enforcement
Regulatory agencies
Data collected:
Personal Identifiers
Transactional Data
Data Collection
DoorDash collects comprehensive user data across multiple categories to provide and improve its services
Contact Information
Name, address, email, phone number
Account Information
Username, profile details, credentials
Identification Documentation
Government ID for age verification
Communication Records
Messages with support, merchants, dashers
Payment Information
Credit card, last four digits, payment methods
Transaction Data
Order history, items purchased, special instructions
Geolocation Information
Precise location when enabled
Device Information
IP address, device identifiers, browser details
User Content
Reviews, ratings, photos uploaded by users
Opt-Out Options
Location Data Opt-Out
- 1Open DoorDash mobile app
- 2Tap account icon
- 3Go to Account Settings
- 4Click Privacy
- 5Modify location access settings
Marketing Communication Opt-Out
- 1Use unsubscribe link in emails
- 2Modify notification preferences in app settings
- 3Reply STOP to marketing SMS
Ad Personalization Opt-Out
- 1Visit doordash.com/consumer/personalize
- 2Disable ad personalization
- 3Use browser-level opt-out options