NordVPN Privacy Insights
Updated Nov 18, 2024
85Ā š
TrustĀ ScoreSummary
NordVPN is a privacy-focused service with a strict no-logs policy that encrypts user internet data and minimizes personal information collection. The service operates from Panama and has comprehensive privacy and security measures.
Safety Concerns
- Cross-border data transfers
- Collection of device and application usage data
- Sharing of data with third-party service providers
Third Party Sharing
NordVPN shares data with various service providers and partners for operational purposes
Zendesk
Customer support platform
Services used:
Live chat and support
Data collected:
Contact information
Iterable
Email automation provider
Services used:
Email services
Data collected:
Email address
Marketing and application analytics
Services used:
Analytics
Firebase Analytics
Data collected:
Device information
AppsFlyer
Application performance tracking
Services used:
Application analytics
Data collected:
Device data
Data Collection
NordVPN collects minimal user data, focusing on technical and account-related information
Account Information
Email address, subscription details
Payment Information
Billing details, purchase date, partial credit card information
Device Information
Operating system, device model, unique device identifier
Technical Information
Server load, connection timestamps, connectivity data
Application Usage
Anonymized in-app event information, feature usage
Opt-Out Options
Unsubscribe from marketing emails
- 1Click 'unsubscribe' link in email
- 2Contact [email protected]
Disable in-app event tracking
- 1Navigate to NordVPN app settings
- 2Opt-out of event information collection
Request account deletion
- 1Contact [email protected]
- 2Verify account ownership
- 3Submit deletion request