PrivacyPolicyIs

Tidal Privacy Insights

Updated Nov 18, 2024

75Ā šŸ˜Š

TrustĀ Score

Summary

TIDAL is a music streaming service that collects extensive user data for personalization, service delivery, and marketing purposes. The service uses robust privacy controls and provides users with multiple options to manage their data.

Safety Concerns

  • Extensive data collection across multiple categories
  • Data shared with multiple third parties
  • Potential use of data for targeted advertising

Third Party Sharing

TIDAL shares user data with various third-party categories including business partners, service providers, payment processors, and analytics companies.

Business units and subsidiaries

Internal data sharing within Block, Inc. ecosystem

Services used:
Square
Cash App
Afterpay/Clearpay
Data collected:
Account data
Usage data

Processors

Technical service providers processing data on TIDAL's behalf

Services used:
Cloud service providers
Content delivery networks
Customer support platforms
Data collected:
Personal identification
Usage data

Payment service providers

Processing payments and verifying transaction details

Data collected:
Payment information

Ad partners and analytics

Providing marketing and analytics services

Data collected:
Marketing data

Data Collection

TIDAL collects comprehensive user data across multiple categories including personal identification, account information, usage data, device information, and payment details.

Identification Data

Name, email, phone number, profile information

Account Data

Login credentials, preferred language, account settings

Subscription Data

Subscription type, duration, billing information

Usage Data

Listening history, playlist creation, content interactions

Device Data

IP address, device type, browser information

Payment Data

Payment method, transaction history

Opt-Out Options

Marketing Communications

  1. 1Go to TIDAL account settings
  2. 2Navigate to notifications section
  3. 3Uncheck marketing communication preferences

Account Deletion

  1. 1Use self-service deletion button in TIDAL clients
  2. 2Contact [email protected]
  3. 3Use customer support contact form

Targeted Advertising

  1. 1Modify cookie preferences
  2. 2Adjust browser settings
  3. 3Use Global Privacy Control