Trustpilot Privacy Insights
Updated Nov 19, 2024
85Ā š
TrustĀ ScoreSummary
Trustpilot is an open online review platform that collects and processes user data for platform functionality, improving services, and enabling review interactions. Users can create accounts and share reviews publicly, with transparency about data collection and processing.
Safety Concerns
- Public visibility of reviews and user profiles
- Potential identity revelation through usernames
- Data shared with multiple third-party services
Third Party Sharing
Trustpilot shares data with various third-party services for platform functionality and review distribution
Search Engines
Display reviews and user-generated content
Services used:
Google
Bing
Data collected:
Reviews
Consumer Portals
Display reviews across platforms
Services used:
Price comparison websites
Shopping guides
Data collected:
Reviews
Application Partners
Integrate reviews on e-commerce platforms
Services used:
Prestashop
Magento
Shopify
WooCommerce
Data collected:
Reviews
Social Networks
Display reviews across social platforms
Data collected:
Profile
Data Collection
Comprehensive data collection spanning user interactions, account details, device information, and review-related data
Contact Information
Name, email address, contact details
Device Information
IP address, browser settings, location
Account Information
Username, password, profile photo, location preferences
Review Information
Review content, star ratings, product details, review dates
Usage Data
Search history, platform interactions, marketing email engagement
Social Network Data
Profile information from connected social media accounts
Opt-Out Options
Disconnect Social Network Profile
- 1Log into Trustpilot account
- 2Navigate to profile settings
- 3Disconnect social network profile
Opt-out of Data Sharing
- 1Visit 'Do Not Sell or Share My Info' page
- 2Use provided opt-out features
- 3Contact [email protected]
Delete Account
- 1Log into Trustpilot account
- 2Delete user account
- 3Confirm deletion