Zoom Privacy Insights
Updated Nov 18, 2024
75Ā š
TrustĀ ScoreSummary
Zoom is a video communication platform that collects extensive user data for service provision, security, and marketing purposes. The service offers robust security certifications and encryption features, but collects a significant amount of personal and usage data.
Safety Concerns
- Extensive data collection across multiple categories
- Data shared with multiple third-party partners
- Potential use of personal data for marketing purposes
Third Party Sharing
Zoom shares data with various third-party providers for service delivery, analytics, marketing, and legal compliance
Vendors
Third-party service providers with contractual restrictions on data usage
Services used:
Payment processors
Technical infrastructure providers
Business analytics companies
Advertisement providers
Data collected:
Personal Information
Device Information
Marketing Partners
Advertising and marketing analytics partners
Services used:
Google AdSense
LinkedIn Ads
Twitter
6sense
Data collected:
Browsing Data
Data Collection
Zoom collects comprehensive user data across multiple categories including personal, device, usage, and communication information
Account Information
Administrator name, contact info, account ID, billing details
Profile Information
Name, display name, email, phone number, job information
Device Information
OS version, IP address, device attributes, hardware identifiers
Meeting Content
Audio, video, chat messages, transcripts, shared files
Usage Information
Feature usage, interaction metrics, performance data
Opt-Out Options
Marketing Communications Opt-Out
- 1Email [email protected]
- 2Use 'unsubscribe' link in marketing emails
Cookie Preferences
- 1Use cookie management tool at webpage footer
- 2Adjust browser settings to block cookies
Data Rights Request
- 1Visit Zoom privacy portal
- 2Submit request to access, delete, or modify personal data