Zoom Privacy Insights

Updated Nov 18, 2024

75Ā šŸ˜Š

TrustĀ Score

Summary

Zoom is a video communication platform that collects extensive user data for service provision, security, and marketing purposes. The service offers robust security certifications and encryption features, but collects a significant amount of personal and usage data.

Safety Concerns

  • Extensive data collection across multiple categories
  • Data shared with multiple third-party partners
  • Potential use of personal data for marketing purposes

Third Party Sharing

Zoom shares data with various third-party providers for service delivery, analytics, marketing, and legal compliance

Vendors

Third-party service providers with contractual restrictions on data usage

Services used:
Payment processors
Technical infrastructure providers
Business analytics companies
Advertisement providers
Data collected:
Personal Information
Device Information

Marketing Partners

Advertising and marketing analytics partners

Services used:
Google AdSense
LinkedIn Ads
Twitter
6sense
Data collected:
Browsing Data

Data Collection

Zoom collects comprehensive user data across multiple categories including personal, device, usage, and communication information

Account Information

Administrator name, contact info, account ID, billing details

Profile Information

Name, display name, email, phone number, job information

Device Information

OS version, IP address, device attributes, hardware identifiers

Meeting Content

Audio, video, chat messages, transcripts, shared files

Usage Information

Feature usage, interaction metrics, performance data

Opt-Out Options

Marketing Communications Opt-Out

  1. 1Email [email protected]
  2. 2Use 'unsubscribe' link in marketing emails

Cookie Preferences

  1. 1Use cookie management tool at webpage footer
  2. 2Adjust browser settings to block cookies

Data Rights Request

  1. 1Visit Zoom privacy portal
  2. 2Submit request to access, delete, or modify personal data